Last Updated: October 20, 2026

Welcome to WD – Web Design Company in Dubai. These Terms & Conditions govern your use of our website and the general terms under which we provide website design, web development, ecommerce solutions, and related digital services.

By accessing our website or engaging our services, you agree to comply with these Terms & Conditions where applicable. Specific projects may also be governed by separate quotations, proposals, service agreements, or contracts agreed upon between WD and the client.

Please read these terms carefully before using our website or requesting our services.

1. About WD

WD – Web Design Company in Dubai provides professional website design, website development, ecommerce development, website redesign, and related digital solutions for businesses in Dubai and across the UAE.

Our objective is to help businesses establish a professional online presence through modern, responsive, user-friendly, and business-focused websites.

The services described on our website are provided subject to availability, project requirements, and mutually agreed terms.

2. Acceptance of Terms

By accessing or using our website, you agree to use it lawfully and responsibly.

When entering into a service agreement with WD, you may also be required to accept additional project-specific terms covering deliverables, pricing, timelines, payment schedules, support, and other requirements.

If any provision of these website Terms & Conditions conflicts with an individually signed service agreement, the signed agreement will generally take precedence for the relevant project.

3. Our Services

WD may offer services including, but not limited to:

• Professional website design

• Custom website development

• Corporate and business websites

• Ecommerce website design and development

• WordPress website development

• Responsive and mobile-friendly website design

• Website redesign and optimization

• Landing page design and development

• Content management system integration

• Website maintenance and technical support

• SEO-friendly website development

• Third-party integrations and automation solutions

The exact scope of services for each project will be defined in the quotation, proposal, or service agreement.

WD reserves the right to modify its service offerings as business requirements and technologies evolve.

4. Quotations and Project Agreements

All project quotations are prepared based on the information and requirements provided by the client.

A quotation may include project scope, estimated delivery time, pricing, deliverables, and payment milestones.

Unless otherwise stated in writing:

• Quotations are estimates based on the agreed requirements.

• Additional functionality may result in additional charges.

• Project timelines depend on receiving the necessary information and approvals.

• Changes to the original project scope may require a revised quotation.

A project is considered formally confirmed when both parties agree to the relevant terms and any required initial payment has been received.

5. Payments and Billing

Payment terms, amounts, and schedules will be specified in the relevant quotation, invoice, or service agreement.

Depending on the project, payments may be structured as an advance payment, milestone payments, or a final payment.

Clients agree to make payments according to the agreed schedule.

WD may suspend work, withhold delivery, or delay the transfer of project materials if agreed payments remain outstanding, subject to applicable law and contractual obligations.

Any applicable taxes will be identified and charged in accordance with UAE law and the supplier’s tax registration status.

Bank transfer fees or other transaction charges may apply depending on the selected payment method and agreed terms.

6. Client Responsibilities

To ensure smooth project execution, clients are responsible for providing the materials, information, and approvals necessary to complete their projects.

These may include:

• Business information and contact details

• Company logos and branding materials

• Website text and service descriptions

• Product information and images

• Domain and hosting access where required

• Feedback and design approvals

• Relevant licenses or permissions for supplied materials

Clients must ensure that all information and materials provided to WD are accurate, lawful, and suitable for their intended use.

Delays in providing information or feedback may affect project delivery timelines.

7. Project Timelines and Delivery

WD aims to complete projects within the timelines agreed upon with the client.

However, delivery timelines may be affected by several factors, including:

• Changes in project requirements

• Delays in receiving client content

• Delayed feedback or approvals

• Third-party integration requirements

• Technical difficulties beyond reasonable control

• Additional development requests

Any delivery date provided before the final project scope is agreed upon should be considered an estimate unless explicitly confirmed as a contractual deadline.

We will communicate material changes to project timelines where reasonably possible.

8. Design Revisions and Changes

Website design projects may include revisions according to the agreed project package or proposal.

Revisions generally cover adjustments to existing approved design elements within the original project scope.

Requests involving new pages, additional functionality, major redesigns, or significant changes to previously approved work may be treated as additional services.

Where applicable, WD will inform the client of additional costs before proceeding with out-of-scope work.

9. Website Content and Copyright

Clients are responsible for ensuring they have the necessary rights to use any text, images, videos, logos, fonts, or other materials supplied for their projects.

WD is not responsible for intellectual property violations resulting from materials provided by clients without appropriate authorization, except to the extent required by applicable law.

Where WD provides licensed third-party assets, their use remains subject to the relevant licensing conditions.

Clients should not copy or reproduce content from third-party websites without appropriate permission.

10. Intellectual Property and Website Ownership

Ownership of website designs, source code, custom functionality, and other project deliverables will be determined by the relevant written service agreement.

Unless otherwise agreed, the transfer of agreed project deliverables may be conditional upon full payment of the applicable project fees.

Third-party themes, plugins, software, frameworks, fonts, and other licensed components remain subject to their respective licenses.

WD may retain ownership of its pre-existing tools, reusable code, development methods, and proprietary materials unless specifically agreed otherwise.

Clients should review the ownership and licensing provisions of their project agreements before commencement.

11. Domain Registration and Web Hosting

Domain registration and website hosting may be provided directly by WD or through third-party service providers, depending on the agreed project scope.

Clients are responsible for applicable domain renewal, hosting renewal, and related subscription fees unless otherwise agreed.

WD cannot guarantee continuous availability of third-party hosting providers or domain registration services.

Clients should maintain accurate domain registration information and ensure renewals are completed on time.

Service interruptions caused by external hosting providers, domain registrars, or other third parties will be addressed according to the relevant service agreement and applicable law.

12. Third-Party Software and Integrations

Some websites developed by WD may include third-party services such as:

• Payment gateways

• Google services and APIs

• WhatsApp integrations

• Customer relationship management systems

• WordPress themes and plugins

• Ecommerce extensions

• Email marketing platforms

• Analytics and tracking tools

These services may be subject to separate terms, subscription fees, usage limits, or licensing requirements.

WD is not responsible for changes made independently by third-party providers, except where responsibility is established under the relevant service agreement or applicable law.

13. Website Maintenance and Support

Maintenance and technical support services are provided according to the agreed project package or separate maintenance agreement.

These services may include software updates, backups, security monitoring, performance improvements, and technical issue resolution.

Unless specifically included in the agreed scope, ongoing maintenance, content updates, new functionality, and third-party subscription renewals may require additional fees.

Support requests will be handled according to the applicable service arrangement and the nature of the issue.

14. Search Engine Optimization and Website Performance

WD may develop websites using established technical SEO and performance best practices.

However, search engine rankings, organic traffic, lead generation, sales, and commercial results depend on multiple factors beyond website design and development alone.

These include market competition, website content, search engine algorithms, advertising strategies, and customer behavior.

WD does not guarantee specific Google rankings, traffic volumes, sales figures, or lead-generation outcomes unless explicitly established in a separate written agreement.

15. Project Cancellation and Refunds

Cancellation and refund terms will depend on the relevant service agreement, project stage, work completed, and applicable UAE consumer protection or contract laws.

If a client requests cancellation after work has started, WD may be entitled to payment for work already completed and reasonable costs incurred, where permitted by law and the agreed contract.

Any eligible refunds will be assessed according to the agreed payment terms, delivered work, and applicable legal requirements.

Clients should request cancellation in writing so that the remaining scope, deliverables, and financial arrangements can be reviewed.

Nothing in these terms excludes refund rights or other protections that cannot lawfully be waived.

16. Website Security

WD aims to follow reasonable website development and security practices appropriate to each project.

However, no website, application, hosting environment, or internet-based system can be guaranteed to be completely secure.

Clients are responsible for maintaining the confidentiality of their login credentials and managing authorized access to their websites.

Where ongoing security monitoring or maintenance is not included in the service agreement, clients should arrange suitable protection and regular updates after delivery.

17. Confidentiality

Both WD and its clients may exchange confidential business information during project discussions and service delivery.

WD will take reasonable measures to protect confidential client information and will not intentionally disclose such information to unauthorized parties, except where necessary to provide agreed services, authorized by the client, or required by law.

Specific confidentiality obligations may also be established through a separate nondisclosure or service agreement.

18. Limitation of Liability

To the extent permitted by applicable law, WD will not be responsible for indirect, incidental, or consequential losses resulting from website use or service-related issues where such liability may lawfully be excluded.

This may include lost business opportunities, interruption of operations, or other indirect commercial losses.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or restricted under applicable UAE law.

Any additional liability limitations for specific projects will be defined in the relevant written agreement.

19. Prohibited Website Use

Visitors agree not to:

• Use our website for unlawful purposes

• Attempt unauthorized access to website systems

• Distribute malware or harmful software

• Interfere with website functionality

• Submit fraudulent or misleading information

• Copy protected website content without authorization

• Use automated systems in ways that disrupt website operations

WD reserves the right to take reasonable action against misuse of its website, including restricting access where legally permitted.

20. Privacy and Personal Information

Personal information collected through our website is handled according to our Privacy Policy and applicable data protection laws.

Visitors are encouraged to review our Privacy Policy to understand how information may be collected, used, stored, and protected.

21. Changes to Terms & Conditions

WD reserves the right to update these Terms & Conditions to reflect changes in business operations, services, legal obligations, or website functionality.

Updated terms will be published on this page with a revised effective date.

Changes to existing service contracts will be governed by the applicable contractual arrangements and legal requirements.

22. Governing Law and Jurisdiction

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.

Unless otherwise agreed in a valid contract or required by applicable law, disputes arising from these terms will be subject to the jurisdiction of the competent courts in Dubai, UAE.

23. Contact Information

If you have any questions about these Terms & Conditions or require clarification regarding our services, please contact us through our official website.

Business Name: WD – Web Design Company in Dubai

Location: Dubai, United Arab Emirates

Website: https://webdesigncompanyindubai.com/

We are committed to maintaining transparent business relationships and providing professional digital solutions to our clients.